General conditions of sale

GENERAL CONDITIONS OF ONLINE SALE MEANT FOR INDIVIDUALS FOR THE WEBSITE

WEED-GROWAYURVEDA.COM

Introduction

These general conditions of sale apply to all sales concluded on the YUKHA® website.

The weed-growayurveda.com website is an online sales service for fertilizer and substrate products for hydroponic growing

• The company: INTRADIX IBERICA S.L
• Location: C/ Valentín Gardeta, 30, 3º A21 22006 HUESCA (Spain)
• Website URL: weed-growayurveda.com
• Email: elena@yukha.es
• Telephone number: +34 974708727

These general conditions have been written in compliance with the provisions of Law No. 34/2002 of November 16 pertaining to information society and electronic commerce adopted by Royal Legislative Decree 1/2007, which ratifies the consolidated text of the law of defense of consumers and users and other complementary laws, which are all required legal provisions.

In compliance with European law pertaining to information, files, and freedoms (referred to as the “Information and Freedom” law), this website meets the requirements of AEPD Spain. To exercise your right to access, in compliance with European law, you have the right to access, modify, rectify, or delete data pertaining to you. To exercise this right to access, please contact the editor: INTRADIX IBERICA S.L. C/ Valentín Gardeta, 30, 3º A21 22006 HUESCA Spain - Email: elena@yukha.es

For more information about the “Information and Freedom” law, you can view the AEPD website. Copyright/Liability.

Host data:  PHPNET FRANCE 97-97 bis rue Général Mangin 38100 GRENOBLE

Note: 

The messages you send us through the internet may be intercepted on the network. Until they reach us, their confidentiality cannot be guaranteed. These conditions of sales are concluded between the company INTRADIX IBERICA S.L headquartered at C/ Valentín Gardeta, 30, 3º A21 22006 HUESCA Spain, registered in the Registry of Trade and Companies at “Registro Mercantil de Huesca - 27 actos en BORME publicados” under NIF number: B97250286, herein referred to as “INTRADIX IBERICA S.L” and by any natural or corporate person desired to make a purchase via the “YUKHA®” website, herein referred to as the “buyer.”

General conditions of sale

PURPOSE:

These conditions of sale are meant to define the contractual relations between the website: weed-growayurveda.com and the buyer, and the conditions applicable to any purchase made via the merchant site of the Company INTRADIX IBERICA S.L. The acquisition of goods or services via this website implies acceptance without reservation by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or special conditions not expressly approved by the Company INTRADIX IBERICA S.L. The Company INTRADIX IBERICA S.L. reserves the power to modify its conditions of sale at any time. In this case, the applicable conditions shall be those in force on the date of the order placed by the buyer.

Characteristics of the goods and services offered:

The products are those which are listed in the catalog published on the website of the Company INTRADIX IBERICA S.L. These products are offered within the limit of available stocks. The Company INTRADIX IBERICA S.L. reserves the right to modify the data available at any time (references, quantities), namely by updating the website to reflect available stock.

In this respect, if the product is no longer in stock, the Company INTRADIX IBERICA S.L. shall refund the amount paid for the product without penalty to either party.

Every product is accompanied by a description. Photographs in the catalog are as accurate as possible, but may not ensure perfect similarity to the product, particularly with regard to colors.

Quality:

The consumer is expressly informed that the Company INTRADIX IBERICA S.L. is the manufacturer of the products presented on the website.

In compliance with legal provisions, the products provided by the vendor include:

     - the legal duration of compliance,

     - the legal warranty against any hidden flaws resulting from a material, design, or manufacturing defect affecting the products delivered and rendering them unusable.

All warranty is excluded in the event of improper use, negligence, of failed maintenance by the user, as well as accidents of force majeure events.

Legal guarantee of compliance: When you claim for the legal guarantee of compliance you:

     - have 14 days from the delivery of the product to take action;

     - may choose to return the product in the condition in which you received it;

     - are exempt from providing proof of the existence of the failed compliance of the product during the 14 days following the delivery of the product if this product is returned in its conditions in which you received it without having been opened.

The legal guarantee of compliance applies separately from any commercial warranty potentially given.

Guarantee against hidden flaws: You may decide to implement the guarantee against hidden flaws of the product sold. In this case, you may choose between resolving the sale or reducing the sale price.

Order:

In order to facilitate the user’s identification by the simultaneous provision of an email address and password, the user expressly authorizes the Company INTRADIX IBERICA S.L. to store on its hard drive a “cookie” file whose sole purpose is to facilitate identification. The user retains the possibility of refusing cookies by setting their web browser; in this case, the User shall lose the possibility of personalizing the service provided to them by the Company INTRADIX IBERICA S.L. via its website.

The Company INTRADIX IBERICA S.L. commits to honoring orders only within the limit of available stocks of the products.

All orders imply acceptance of the prices and descriptions of the products available for sale. All orders are registered and processed immediately upon reception and are shipped as soon as possible. An invoice is attached to the package clearly listing all information about the order.

Returns:

In compliance with European provisions of the Consumer Code, you have fourteen (14) days to exert your right of retraction for all items ordered without having to justify the reason or paying a penalty, excluding return costs. When the right to retraction is exercised, you shall be refunded for the entire amount paid, including any shipping costs billed by our company to send the merchandise, without unjustified delay, and at the latest, within fourteen days from the date we were informed (as proven by the postmark of the date the return packet is sent + 2 days).

Note: if the return results from an error by us or if the item is defective, we shall refund you fully if the products have not been opened or damaged and in their original packaging (upon reception of the returned item by us).

ATTENTION: Please return the product in its “original stamped” packaging. Please include with your return a Post Office proof of return.

You have 14 days to return your package via Post to the following address: INTRADIX IBERICA S.L. C/ Valentín Gardeta, 30, 3º A21 22006 HUESCA Spain. Collect-on-delivery shall be refused.

In the event of abnormal or abusive returns, the Company INTRADIX IBERICA S.L. reserves the right to refuse any future orders.

Shipping times:

Shipping times are given for information only and any delays shall not give the buyer the right to cancel the order, refuse the merchandise, or claim for damages or interest. Risks are the buyer’s responsibility from the moment when the products leave the premises of the Company INTRADIX IBERICA S.L.

Shipping times are given for information only, and if they should exceed thirty days from the order, the sale contract may be canceled and the buyer may be refunded. At the time when the customer takes possession of the products ordered, they must inspect them (quality, quantity, compliance with the order, etc.). No claim shall be accepted seven days after the product is delivered. Any complaint that is justified and carried out within this time shall result only in an exchange of the product, with no other compensation to the customer.

The products are delivered to the address indicated by the consumer on the order form.

All our products leave our premises in perfect condition. The customer must specifically report to the deliverer the slight sign of damage (damp package, holes, marks from crushing, etc.) on the package and must immediately contact our customer service: contact@yukha.es

In any case, you have three (3) days, excluding holidays, from the reception of your package to notify the transporter of any reservations via an extrajudicial statement or registered letter.

Delivery: 

The transporter MRV, located in Spain, provides deliveries all over the world. The shipping time varies depending on the destination. Tracking is provided by email with a number sent to the customer.

Prices:

The prices listed in the catalog include all taxes and are in euros, including applicable VAT on the day of the order, with any changes in the rate possibly affecting the price of the products or services. The Company INTRADIX IBERICA S.L. reserves the right to modify its prices at any time, with the understanding that the price listed in the catalog on the day of the order shall be the only one applicable to the buyer. The prices indicated include order processing costs, but not costs for transportation or delivery provided they are within permitted geographic areas.

Payment:

Payments are made immediately upon order.

     - The payment is made in euros by credit card, PayPal, or bank transfer. You shall then be forwarded to the PayPal website. At no time do we become informed of the numbers you enter. We are only informed by the banking institution that a transfer corresponding to the amount of your order has been placed on our website.

The server is subject to SSL encryption (Secure Socket Layer) in order to protect all data related to the means of payment as effectively as possible, and at no time do the buyer’s banking data transit via the computer system of the Company INTRADIX IBERICA S.L.

Liability:

In the online sale process, the vendor is only held to an obligation of means. Its liability may not be engaged for any damages resulting from using the internet, such as a loss of data, intrusion, virus, stoppage of service, or any involuntary issues.

Furthermore, we shall not be considered to be liable nor at fault for any delay or inexecution resulting from the occurrence of a force majeure event.

Finally, we ask that you take notice of the fact that we cannot be held liable for an order placed by a minor, whether or not the parents have authorized this order.

Intellectual property:

No person is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, the elements on the website, whether they are software, visual, or sound.

Personal data:

In compliance with the law pertaining to information, files, and freedom, nominative information pertaining to buyers may be processed by computers. Buyers may refuse the disclosure of their information by reporting to the Company INTRADIX IBERICA S.L. or via their registration on the website. Similarly, users have the right to access and rectify information pertaining to them, in compliance with European law.

Dispute resolution:

These conditions of online sale are subject to Spanish law. In the event of a dispute, competence shall be assigned to the competent tribunals of the headquarters of the Company INTRADIX IBERICA S.L., notwithstanding a plurality of defendants or claims of the warranty.

Contract language

These general conditions of sale are written in Spanish and translated into other languages. The parties shall submit in this language to resolve conflicts and shall submit only to the jurisdictions and tribunals of the domicile of the company’s headquarters.